The Food and Economic Security Authority and the sectoral regulators in the respective fields are responsible for supervising compliance with the information duties of suppliers of goods or service providers -, the instruction of the respective administrative offense processes and the decision on these processes, including the application of fines and additional sanctions if necessary.
ATTENTION: consumer information about available RAL entities does not exempt suppliers of goods and service providers from providing consumers with the Complaints Book, mandatory under the terms of Decree-Law no. 156/2005, of September 15th.