TERMS AND CONDITIONS
1.1 The company CIMARA., with its registered office at Rua de São Joaquim, n.º 1, r/c Dt.º (1. Andar) 9500-112 Ponta Delgada, legal person no. 516209566, which is also its registration number at the Commercial Registry Office of Ponta Delgada, with a share capital of 50.000,00 €, is responsible for the website WWW.OCIMARA.PT (hereinafter the “website”).
1.2 The user declares to accept and act in accordance with the Terms and Conditions of use described herein, as well as all future modifications thereto, by using the service made available by CIMARA. on this website.
1.3 In the terms and conditions mentioned here, whenever the terms “we” or “our” are used, we mean CIMARA. or WWW.OCIMARA.PT. Whenever we use “you” or “your”, we mean any person who uses WWW.OCIMARA.PT.
1.4. By accessing and using this website you are subject to the following Terms and Conditions, as well as our Privacy Policy. By browsing the website, you agree to act in accordance with these Terms and Conditions and Privacy Policy. If you do not agree with their content, you are not permitted to access and use the website and must terminate access and/or use immediately.
1.5. The customer must read the Terms and Conditions carefully each time they access the site.
1.6. If you breach any of the terms included herein, your right to access and use this website will be terminated immediately.
1.7 The contents of this website are protected by copyright and are the property of CIMARA. You may not use it in any way without our consent.
2.Quote
2.1 Any quotation sent is valid for 30 days from the date of sending and may be subject to revision after this period.
2.2 In the event of an error in the quote sent, CIMARA reserves the right, during its validity (30 days), to rectify it.
2.3 Any change at the client’s request, service or expense that was not included in the initial quote, will incur an additional charge.
3.Copyright, Ownership and Copyright
3.1 All the contents of this website, including text, design, illustrations, logos, video, audio, photographs and other elements, are protected by law under the Copyright and Related Rights Code. You may not display, reproduce, distribute, modify, transmit or use the contents in any way for any public or commercial purpose without our prior express written consent.
3.5. O CIMARA reserva-se o direito de proceder judicialmente contra os autores de qualquer cópia, reprodução, difusão ou exploração comercial não autorizada de textos, design, ilustrações, logótipos, vídeo, áudio, fotografias e outros elementos, que não tenham sido alvo de transmissão de propriedade ao cliente.
3.6. O cliente é responsável por assegurar que os materiais por si fornecidos para execução dos trabalhos não infringem quaisquer Direitos de Autor ou de Propriedade Industrial de terceiros e por quaisquer danos causados ao CIMARA, pela indevida utilização dos mesmos.
4. Online Dispute Resolution
The European Union has set up a website to help consumers submit their complaints about any dispute in which they are involved. In this context, CIMARA provides all the information you need to exercise your right to complain to an official, third-party, impartial body (“dispute resolution body”) that will help you resolve the dispute in question.
So, if you are dissatisfied with the purchase of a good or service on our website, or with the solution we have provided to resolve the situation, you can access this official website https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT and submit your complaint.
4.1. What is alternative dispute resolution?
Alternative dispute resolution is the possibility that all consumers have at their disposal to turn to official entities to help them resolve or steer a conflict, before opening litigation in the courts.
As a general rule, the procedure is as follows: the customer asks an impartial third party to act as an intermediary between them and the trader who is the subject of their complaint. The intermediary can suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.
You may know the concept of alternative dispute resolution by another name: ‘mediation’, ‘conciliation’, ‘arbitration’ or ‘commission competent in the field of consumer disputes’.
Alternative dispute resolution is generally less expensive, less formal and quicker than the judicial route.
Suggestions for Alternative Dispute Resolution bodies:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
http://www.arbitragemdeconsumo.org/
Centro de Arbitragem de Conflitos de Consumo de Lisboa
http://www.centroarbitragemlisboa.pt/
Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
CIMPAS – Centro de Informação, Mediação e Provedoria de Seguros
Any activities that are considered by us to be inappropriate and/or likely to be illegal according to the legislation applicable to this site are prohibited, including but not limited to:
5.1. hurting, abusing, defaming, threatening or harassing another person or company, or in a way that invades another’s privacy, or that is obscene, offensive, hateful, indecent, inappropriate, objectionable, unacceptable, discriminatory or harmful.
5.2. actions that may constitute a violation of privacy, such as sending private information to this site without the consent of the person affected or any other legal rights of individuals.
5.3. uploading files to this site that contain viruses that may cause damage to CIMARA’s property or the property of individuals or modifying or reverse engineering any part of the website.
5.4. using any type of automatic computer code, process, program, robot, internet crawler, spider, data processor, trawler or screen scraping alternatives to computer code, process, program or system.
5.5 The use of the site for illegal purposes or any other purposes that may be considered unworthy of our image is expressly prohibited. Usurpation, counterfeiting, use of usurped or counterfeited content, illegitimate identification and unfair competition are criminal offenses.
6.2 This website and its contents are provided without guarantees of any kind, i.e. there is no guarantee that access to this website will be uninterrupted or error-free, free of viruses or other harmful material, or that the information on this website is complete, accurate or timely.
6.3 CIMARA reserves the right to make changes and corrections, suspend or close the site when deemed appropriate and without the need for any prior notice.
6.4 CIMARA does not previously filter or monitor the content transmitted to this website by third parties and is not responsible for filtering or monitoring any such content.
6.5 If notified, CIMARA may investigate an allegation that content transmitted to this website is in breach of the Terms and Conditions and may determine whether to cause the information to be removed from this site.
6.6 CIMARA assumes no responsibility or liability for any action or content transmitted by or between you or any third party on or off this website.
7.2 CIMARA and all its legal officers, directors, employees and agents, as well as any other party involved in the creation, production, maintenance or implementation of this website, shall not be liable to any user of the website for any possible damage, loss or injury (including any loss of profit and moral damages, indirect, incidental or consequential loss) arising from the correct or incorrect use of this website and its content, access to the user’s computer or computer system by third parties, viruses, etc.
This Site contains links to third party sites. These links are provided solely for the convenience and accessibility of the user. We do not endorse the content of any of these third-party sites and are not responsible for the content of any of these sites. Accessing and visiting any of these third-party sites is at your own risk.
Last updated on: 11/03/2021