Privacy Policy

DECLARATION AND CONSENT TO PRIVACY POLICY

By accepting this Privacy Policy, you authorize CIMARA, legal person number 516209566, with registered office at Rua de São Joaquim, n.º 1, r/c Dt.º (1. Andar) 9500-112 Ponta Delgada, to process your personal data from your registration form, of which you confirm that you are the owner, as well as data relating to your commercial and contractual relationship, and its management, under the terms of this Privacy Policy.

You also declare

  1. you are aware and fully informed that the processing of your personal data includes all operations carried out on the data transmitted by you, whether or not by automated means, for the purposes of:
  2. – improving the operation and functionality of the CIMARA website (including in cases where your data will be aggregated and processed statistically, without being identifiable by any third parties to whom it is provided);
  3. – to improve and personalize the services provided to you;
  4. – contact you via email, written messages or telephone to – send you information or updates about your transactions and orders, as well as information about new products or services;
  5. – interact with you on social media platforms;

 

accept and consent to the free use and reproduction by CIMARA of its publicly available content and/or content published on social media platforms in which the “hashtag” #cimara, our brands, products or services have been explicitly and specifically referred to;
be aware that, under the terms of the applicable legislation, you may oppose, limit, correct or request erasure of the processing of your data for one or more of the purposes described above, by sending a request to the following email address: consumidores@cimara.pt
as well as having the right to lodge a complaint with the competent authorities;
provide this consent freely and voluntarily and be 16 years of age or older.

 

PRIVACY POLICY


At CIMARA we take your privacy seriously. We are committed to maximizing your experience with our website and social media platforms in a secure environment.
It is our policy to treat your personal data with discretion and to protect it. This Privacy Policy explains how we collect, protect, use and share information about you, both online and offline, in the hope of increasing your confidence in CIMARA and improving your experience with us.

Please note that this Privacy Policy applies to information collected by CIMARA only and does not extend to information you may have submitted on other websites or social platforms managed by other entities or organizations to which we may refer. This privacy policy covers this website only. Please read the following terms carefully.

 

  1. Your data
    CIMARA undertakes to process your personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
    This website does not collect personal information about you unless you provide it to us voluntarily. This means that we will not know your name, email address or any other personal information just because you have browsed this site. We only collect your data when you fill in an online quote or contact request form. You may be asked to enter your name, telephone number, email address and other relevant information.
    Please note that by providing us with personal information about yourself in the terms described in this privacy policy, you are giving us your consent to use it for the purposes mentioned here.
  1. Use of your data
    Any of the data you provide to us may be used in the following ways:
    personalize your experience with us
    to improve our website in terms of the services and resources available
    improve our customer service in general
    to contact you
    run a competition, promotion, survey or other resource
    Your data, whether public or private, will not be sold, exchanged, transferred or given to any other company outside of CIMARA for any reason, without your consent.
    We may use and provide aggregated information and statistics to third parties to monitor the use of our website in order to help us develop it and our services. The data used should not include information that could be used to identify any individual.
    The contact details you provide may be used to send you information and updates relating to your requests, as well as receiving occasional updates from CIMARA and information about related products or services.
    We may contact you by e-mail or telephone to ask for your comments on our products and services.

Note: If, at any time, you wish to unsubscribe from future emails, we will include detailed unsubscribe instructions at the bottom of each email.

CIMARA stores its users’ data on its servers located in Portugal and Spain. These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws.

 

  1. Protecting your information

We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.
HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE.
THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISKS OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

 

  1. Cookies

A cookie is a small text file which, although it does not collect personal information which would allow the user to be identified, does store general information about the user’s browsing on their access device (cell phone, computer or other) which allows them to use it more quickly and effectively.
A cookie does not in itself personally identify any user/visitor.
We may use technologies such as “cookies” to record session information, collect visits and access details of our web pages that allow us to continue to improve our services and provide better and more useful resources to users / visitors of our site.
Cookies are recommended and have specific functions in order to allow better and more personalized browsing.
The existence of cookies does not affect the functioning of your device and its operating system. In addition to the information stored in the cookie, information is also stored in the “local storage” area of your browser for the same purpose as cookies.

Cookies can be of various types: those that allow the user to be identified and improve the functioning of the services on the sites; those that improve the performance of the site by analyzing how users use it; those that allow the user to browse more individually and those that collect information about the user’s internet browsing habits so that the advertising they see matches their needs and interests.
The main purpose of our cookies is to improve your browsing experience as, among other things, they help us remember your preferences. This information also allows us to improve our website (for example, by facilitating statistical analysis of its use). In view of these purposes, cookies do not store personally identifiable information of a sensitive nature. The information contained in our cookies is only used by us, except for that relating to Google Analytics (managed by Google).
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser, so the user can, at any time, partially or totally disable the cookies used on our website.

If you choose to disable cookies, you may not be able to access certain sections of our website, your browsing will become less efficient, and you may no longer benefit from any of the features or services.
Note: this list may be updated depending on new services and features of our website with the introduction of new cookies.

 

5. How to ensure your security

For your privacy, we advise you not to include personal data, particularly sensitive or confidential data, in the e-mails you send us. Please do not send us credit card numbers or any sensitive personal information by e-mail.
We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to send personal information without your permission.
WE ARE NOT RESPONSIBLE FOR IDENTIFYING DATA OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A COMMENT AREA OR ANY OTHER PUBLICLY ACCESSIBLE AREA THAT WE ADMINISTER OR MANAGE.

 

6. Disclosure of information to third parties

Please note that although you are on a website operated by us, you may also be referred to links to third-party websites. Occasionally, at our discretion, we may include or offer third-party services on our platforms.
These third-party sites have separate and independent privacy policies. These policies are not managed or controlled by us, so CIMARA assumes no responsibility for the content and activities of these websites.
However, we strive to protect the integrity of our website and platforms and we would be grateful if you could contact us if you would like to give us feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any personal information or data.

 

7. Your Consent

To exercise your rights to access, rectify, delete, block or oppose the processing of personal data you provide, under the terms of Law no. 67/98, of October 26, you should send a request to the following email address: consumidores@cimara.pt.

 

 

8. Applicable law

These Terms of Use are governed by and drawn up in accordance with current legislation. Any conflict or divergence of interpretation thereof shall be submitted to the competent Court.

 

9. How long your data will be kept

Please note that the personal data you provide will be kept until you request its removal.

 

10. Copyright

The videos, sounds, images and all the information on this website may not be copied, distributed, modified or placed on digital platforms without prior authorization from CIMARA.

 

11. Your rights

Since we want to ensure that you are aware of your rights and in accordance with the applicable legislation, we would like to inform you that:

– Your personal data belongs to you. As such, you have the right to access, rectify, limit, erase and oppose the processing of your personal data, as well as to obtain them from CIMARA.

– We will make every effort to ensure that your personal data is kept up to date and protected in accordance with the best industry standards.

– You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be found at www.cnpd.pt.

To exercise your rights to access, rectify, delete, block or oppose the processing of personal data you provide, under the terms of Law no. 67/98, of October 26, you should send a request to the following email address: consumidores@cimara.pt.

 

12. Applicable law

These Terms of Use are governed by and drawn up in accordance with current legislation. Any conflict or divergence of interpretation thereof shall be submitted to the competent Court.

 

13. Changes to our Privacy Policy

We reserve the right to update, change or delete any of the terms contained in this Privacy Policy without further consent. We will notify you of any changes to this Privacy Policy on our website and through a communication to the contact details indicated. Your continued use of our website, applications, services and resources offered after such communication will signify your agreement to such changes.

The version in force was published on October 29, 2024

 

14. Contact us

If you have any questions about this Privacy Policy or if you wish to exercise any of your rights referred to above, please contact us at:

Telephone: (+351) 296 247 830

E-mail: consumidores@cimara.pt