The first arbitration center to be created among us was the Lisbon Consumer Conflict Arbitration Center (CACCL). This CACC has a generic character and territorial competence limited to the metropolitan area of Lisbon, with competence due to the value limited to €5,000 and being almost free to operate. As stated on its website, “it results from the convergence of wills between public and private entities – Government (Justice, Commerce and Consumption); Lisbon City Council; Lisbon Metropolitan Council; Portuguese Association for Consumer Protection and Union of Commerce and Services Associations”.